Help center

Getting started

What is Mileage Plan Dining and what do I need to do to join?

How much does it cost to join Mileage Plan Dining?

How much can I earn with Mileage Plan Dining?

Why do you need my ZIP code?

Why do you need my card number?

Will my membership with Mileage Plan Dining ever expire?

Signing in

Why do I need to sign in to the Account Center?

How do I sign in to my account?

I forgot my password.

I forgot my username.

My account is locked.

How do I change my ZIP code?

Miles

How do I know how many miles I earned?

When do miles get added to my dining account?

My miles are missing.

Do my miles expire?

How do I redeem my Mileage Plan miles?

I am missing Mileage Plan miles from my recent flight.

Linking cards

Email

Why do I want to receive emails from Mileage Plan Dining?

What kinds of emails will I receive from Mileage Plan Dining?

Why am I not receiving emails?

How do I opt in to email notifications?

Bonuses

Where do I find bonus details?

How often do you run bonus offers?

How can I get included in a bonus opportunity?

When will my bonus miles show up?

Why didn’t I receive bonus miles for my visits?

VIP

Searching restaurants

Restaurant reviews

Why should I write a review?

How do I write my review?

Who will read my review?

Online ordering

Why can’t I order online from or dine in at all Mileage Plan Dining restaurants?

I saw a message saying that I'm leaving the Mileage Plan Dining site and entering the ChowNow online ordering system. What does that mean?

Why didn’t I earn my full miles?

My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.