Help center

Getting started

What do I need to join?

How much does it cost to join Mileage Plan Dining?

How much can I earn with Mileage Plan Dining?

Why do you need my address?

Why do you need my credit card?

Will my membership with Mileage Plan Dining ever expire?

Signing in

Why do I need to sign in to the Account Center?

How do I sign into my account?

I forgot my password.

I forgot my username.

My account is locked.

How do I change my address?

Miles

When do miles get added to my account?

My miles are missing.

Do my miles expire?

Registering credit cards

Why do I want more than one credit card registered with Mileage Plan Dining?

I want to update my credit card.

I want to add a credit card.

I want to delete a credit card.

I want to transfer my credit card to another program.

My credit card isn’t showing up.

Email

Why do I want to receive email from Mileage Plan Dining?

What kind of email will I receive from Mileage Plan Dining?

Why am I not getting emails?

How do I opt in to email notifications?

Bonuses

Where do I find bonus details?

How often do you run bonus offers?

How can I get included in a bonus opportunity?

When will my bonus miles show up?

Why didn’t I get bonus miles for my visits?

VIP

How much can I earn as a VIP?

How do I get to be a VIP?

How do I keep my VIP membership?

Once I am a VIP, how long do I get to keep it?

Where can I see my current status?

Do I earn VIP on all of my cards, even new ones I add?

Online reviews

Why do I need to write a review?

How do I write my review?

Who will read my review?

Can I suggest a restaurant for the program?